TheyVoice

Support

How can we help?

Frequently asked questions

Which devices can I play your games on?

Each game's page lists its supported platforms. Most of our games run in the browser, so you can play on your phone or computer without installing anything.

How do I save my progress?

If you sign in with an account such as Google, your progress is saved to it and you can continue on another device. As a guest, progress stays on that device and may be lost if you clear your browser data.

I found a bug. How do I report it?

Pick Bug report as the topic in the form below. Telling us your device, the game version and what you were doing helps us fix it much faster.

I bought something and didn't receive it. What should I do?

First close the game completely and reopen it. If it still isn't there, choose Game support in the form and send the purchase date and the order number from your store receipt. Refunds follow the rules of the relevant store (App Store, Google Play).

How can I delete my account and data?

Choose Account & data deletion in the form and include the email address you use in the game. We complete requests within 30 days. See our Privacy Policy for details.

Can I make and publish videos about your games?

Yes, please do! Check the Press kit for our logos and art. You're welcome to create content as long as you don't suggest an official partnership.

Write to us

If your question isn't answered here, fill in the form and we'll get back to you by email.

We only use what you send us to reply to you.